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Lost or Stolen Card

If your ATM/debit card is lost or stolen, please call 1-888-263-3370.

ATM/Debit Card Informational Safety Tips

As with all financial transactions, please exercise discretion when using an ATM. For your safety, be careful. The following suggestions may be helpful:
  • Record each transaction in your account record, but not while at the ATM.
  • Always save your receipts. Do not leave them at the ATM because they may contain important account information.
  • Compare your records with the account statements you receive.
  • Do not lend your ATM/debit card to anyone.
  • Do not leave your card at the ATM.
  • Protect your ATM/debit card as if it were cash.
  • Protect the secrecy of your Personal Identification Number (PIN).
    • Do not tell anyone your PIN.
    • Do not give anyone information regarding your ATM/debit card or provide your PIN over the telephone.
    • Do not keep your PIN with your card. For example, do not keep a record of your PIN in your wallet or purse.
  • When you use an ATM, be mindful of your surroundings.
  • To return a missed call from SecurLock, call 1-855-961-1602.
  • To report your lost or stolen Debit/ATM MasterCard, call 1-888-263-3370.
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